Samples & Ordering

ABOUT OUR SERVICE

We have designed and created a unique, elegant range of stationery, incorporating our own exclusive collection of professional photographic imagery. By using our unique service, you can have stunning stationery created just for you. It will be caringly adapted to your theme and taste. If you would like to change the colour, image or other aspect of a design, discuss it with us and we will help you achieve exactly what you require.

SAMPLES – the first one is FREE.

We will be delighted to provide a free sample so you can fully appreciate our exceptional quality. You may then order any two designs with an ordering pack for £5.00 or any three designs with an ordering pack for £7.50 (Both including postage). We like our service to be personal and helpful and we will look forward to your enquiry. You can also order a free CD brochure here. This shows a wider display of our stationery. Call us on 01908 275098.

ORDERING

We require 4- 6 weeks to complete a stationery order. Orders may be produced in less time but a small “rush” charge usually applies. There is no minimum order because all our cards are individually made. Similarly, there is no discount for quantity for the same reason. Please use our enquiry form or telephone us on 01908 275098.

PAYMENT

We accept cheques, cash or postal orders. Please make your cheque payable to HELEN WAGNER for the appropriate amount, together with the names of the designs you require and they will be dispatched to you within a few days. We require a deposit of 50% of the total order value and all the details / wording for printing your stationery. Forms are supplied to you for this purpose. Once we have received your deposit, we will produce proofs. We will provide one proof of each type of card required and this will be sent for your approval. Once we have received your signed approval, we will begin work on your order and your deposit will become non-refundable. When the order is complete, we will contact you for the balance payment with postage and packing costs. Once this has been received, your order will be dispatched.

DELIVERY

All stationery orders are sent by Royal Mail Special Delivery requiring a signature, unless otherwise agreed. This guarantees delivery and safety. We cannot accept responsibility for goods lost or damaged in transit.

RETURNS

Printed or personalised cards and stationery cannot be returned. Refunds or exchanges can only be given where the specifications have not been met. COLOURS AND APPEARANCE As our cards are handmade, and because of the constraints of the internet, there may be small variations in colour with both our photography and trims. This will not affect the beauty of our products.

CANCELLATIONS

Orders cannot be cancelled once we have received your approval to continue. The receipt of your deposit and completed order, forms a contract with us to produce everything that you have asked for and work will begin. Your deposit becomes non-refundable and you are then required to pay for the complete order.

COPYRIGHT

The copyright of all the images on this website and presented in our cards remains the exclusive property of Elegant Invitations. Any attempt to use or copy any of the images owned by us is against copyright law and is an offence.