 About Us and Terms
Bob Hughes and Helen Wagner have worked together to conceive, design and create this unique and elegant range of wedding stationery.
Celebrate the beginning of your wedding plans by sending out some beautiful, hand crafted invitations that your guests will want to keep!
Each card incorporates imagery created by professional photographer, Bob Hughes and has been selected from our stunning special collection. Each card is made from 250gsm hammered, linen or pearlescent card in pure white, cream or other hues with matching envelopes. We design and print the inserts for your stationery with customised wording and selected typefaces, to coordinate with the colour scheme of your wedding.
Not all types of every card are present in this web site, so if there is something you would like then please just ask.
Samples, Ordering Payment and Delivery Information
SAMPLES You may order any two designs with an information pack for £5.00 including postage or any three designs with an information pack for £7.50 including postage. Just pop a cheque for the correct amount in the post together with the names of the designs you require and they will be dispatched to you within a few days. This amount will be deducted from your final cost when you place an order for 20 cards or more. Please make your cheque out to: Bob Hughes Photography.
ORDERING We require a minimum of 4- 6 weeks to provide Wedding Stationery and 2 weeks for Greetings Cards. There is no minimum order because all our cards are individually made. Similarly, there is no discount for quantity for the same reason. Please use our enquiry form or telephone us on 01908 275098. We like our service to be personal and helpful and we will look forward to your enquiry.
PAYMENT- WEDDING STATIONERY When you place your order, we require a deposit of 50% of the total order value and all the details/wording for printing the inserts of your stationery. Once we have received your deposit, we will produce proofs. We will provide one proof of each type of card required and this will be sent for your approval. Should you require a second set of proofs, there will be a fee of £6. Once we have received your signed approval, we will begin work your order and your deposit will become non-refundable. When the order is complete, we will contact you for the balance payment. Once this has been received and your cheque has cleared, your order will be dispatched.
PAYMENT – GREETINGS CARDS When you place your order, we require full payment and when your cheque has cleared, your order will then be dispatched.
PAYMENT METHODS We currently only accept cheques. Please make your cheques payable to “BOB HUGHES PHOTOGRAPHY”
DELIVERY All Wedding Stationery and card orders are sent by Royal Mail Special Delivery requiring a signature. This guarantees delivery and safety and will be charged at cost price. We cannot accept responsibility for goods lost or damaged in transit.
RETURNS Printed or personalised cards and stationery cannot be returned. Refunds or exchanges can only be given where the specifications have not been met.
COLOURS AND APPEARANCE Because our cards are completely handmade, and because of the constraints of the Internet, there may be variations in colour with both our photography and ribbon colour etc. This will not affect the beauty of our products.
CANCELLATIONS Orders cannot be cancelled once we have received your payment. For Wedding Stationery, you may cancel your order any time up until we receive your signed proofs. Once we have received your signed proofs and deposit, your order cannot be cancelled and must be paid for in full.
RETAILERS If you are a retail outlet and you are interested in trading with us, please phone or email us for further details on trade prices. A trade customer must be VAT registered and require our stock for resale in a commercial outlet.
COPYRIGHT The copyright of all the images on this website and presented in our cards remain the exclusive property of Bob Hughes Photography. Any attempt to use or copy any of the images owned by us is against copyright law and is an offence.
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